Our information from A – Z for you!
Admission tickets
We recommend that you book your tickets for the Klimahaus or the Deutsche Auswandererhaus during your direct online booking with us. Your tickets will then be conveniently ready for you when you check in.
Arrival
Here you will find everything you need to know about your journey by bus, train or car:
Arrival & Location - ATLANTIC Hotel Sail City Bremerhaven (atlantic-hotels.de)
Bicycle storage
1. take the exit to the Havenwelten multi-storey car park (H.-H.-Meier-Straße) under the neighbouring Klimahaus. Walk up to pillar 8/9. On the right-hand side you will see a roller shutter door labelled ‘WELCOME TO THE ATLANTIC HOTEL’, behind which you will find bicycle stands where you can lock your bicycles. (Please note that this area is accessible to everyone and is only slightly visually separated from the rest of the car park). There is also a charging cabinet for battery charging available here; you can obtain the key from reception against a deposit. Charging e-bike batteries in the rooms is not permitted.
2. alternatively, lockable bicycle boxes are available on both parking levels (no reservation possible), these can be rented for 1 € per box and day.
Bicycle rental
A selection of bikes, including e-bikes, can be hired from the tourist information centre opposite the hotel.
Locations and opening hours – RadStation Bremerhaven bicycle rental (mietrad-bremerhaven.de).
Birthdays / Special occasions
Do you have an extra wish or are you planning a small gift for a birthday or anniversary? Please contact our reception team well in advance.
Breakfast
Our rich breakfast buffet is available in our restaurant STROM on the ground floor
Monday – Friday from 6.30 – 11.30 am, as well as
Saturday and Sunday from 6.30 am – 01.00 pm
for our guests.
Table reservations for breakfast are not possible.
We will seat you at your individual breakfast time depending on space availability.
You have booked a rate without breakfast? Simply book breakfast for € 27.00 per person per day, please contact our reception team.
Check-Out
Your room will be at your disposal until 11.00 am on the day of departure.
Our tip for a relaxed departure:
Take advantage of the evening-before check-out to avoid waiting times in the morning.
We will be happy to leave your luggage at the hotel reception until your departure.
Online Check-In & Out
Save valuable time on your arrival and departure – with us you can conveniently check in and out online via app, web or terminal, as well as make contactless payments.
More information: Online check in – ATLANTIC Hotel Saily City (atlantic-hotels.de)
Cruise trip
As our hotel guests, you can book an exclusive bus shuttle to the cruise terminal with us:
ARRIVAL
11.30 a.m. exclusive departure for cruise guests from the hotel.
From 11:15 a.m., luggage will be collected directly from the hotel driveway.
Further departures from the Havenwelten stop: 12:45 pm / 1:45 pm / 2:45 pm / 3:45 pm
The price for the transfer is € 10.00 per person.
IMPORTANT
- Please label your luggage with the completed luggage tag provided by your tour operator.
- Bring your suitcases to the bus in good time and in person at the specified time.
- Please bear in mind that you will only see your luggage again in your cabin on board and remove any important items that you may need during the day - such as travel documents and medication.
- The driver will check in your luggage while you relax and explore the seaside town of Bremerhaven, unless you are travelling directly from your hotel to the cruise terminal. To get to the Columbus Cruise Centre Bremerhaven, you can use the cruise shuttle departures at the ‘Hauptbahnhof’ or ‘Havenwelten’ stops.
If you are looking for a provider of car parking for the duration of your journey, we recommend the following partner, who offers the convenient handover of your car from the cruise terminal as a directly bookable service for you: Ihr Hafenpark | Park where your cruise begins!
Doctor
If you need a doctor or a medicine from the pharmacy, please contact our reception.
Dogs
Moin! Dear Guests,
Our ATLANTIC Hotel Sail City is a dog-friendly hotel and we are pleased that you have
chosen our establishment for your stay! We are happy to welcome your four-legged friends
together with you in selected rooms upon request.
In order for everyone to feel equally comfortable in our hotel, we ask you to kindly observe
the following house rules:
- It is not allowed to keep more than one dog in the room at a time. Our hotel can only accommodate a limited number of animals at one time. Your dog must be kept on a leash throughout the hotel, including in the entrance area and on the driveway.
- In your room: Your four-legged friend may spend the night on the dog blanket provided by the hotel or in a dog bed you bring with you. Our hotel beds are off limits for dogs. Please use your own towels from home to dry your dog. The hotel’s towels are only meant for the hotel guests. If your dog is left alone in the room, please hang the “Dog in room” sign on the door. For safety reasons, the housekeeping team will not clean your room if an unattended dog is in it. Dogs are not permitted in the Deluxe, Studio and Suite room categories.
- STROM restaurant: Due to hygienic regulations, our richly assorted breakfast buffet, as well as any other meal provided by us as a buffet, must be kept dog-free.
- Taking your dog for a walk: The Weser dyke offers extensive exercise for your dog in the immediate vicinity of our hotel, with ample opportunity for even the “smallest business”, which would be out of place in the hotel entrance area. When you return from your walk on the dyke, please dry and clean your dog before entering the hotel facilities or your room.
- Dogs are not allowed in our entire Wellness Corner, including the sauna.
- Costs: For your dog, we charge € 20 per night. If your room is above-average dirty due to your dog, we reserve the right to charge a one-time additional final cleaning fee of at least € 150.
Electric charging station
There are four Wattif e-charging stations available in the Havenwelten public car park (between rows 8 and 9). The cost of charging depends on the type of use and can vary between Wattif customer accounts and roaming use. A separate cable is required and charging power is up to 22 kW. Please note that availability cannot be guaranteed or reserved. If you use the car park for longer than the charging process requires, blocking fees may apply.
Green Service (room cleaning)
We have received several awards for exemplary sustainable action as part of our #grünunterwegs strategy, especially for our careful use of precious resources. Green service means that we clean your room from a stay of more than 3 nights. In this way, we save large amounts of water, energy and cleaning agents and reduce the burden on the environment.
Internet
As a hotel and event guest, you can use the high-speed WiFi connection throughout the hotel free of charge.
Laundry service
We offer a cleaning service Monday to Friday, except on public holidays. You will find price lists and laundry bags in your wardrobe or at reception at any time.
Maxi-Bar
Sustainable or homemade snacks and an extensive selection of drinks can be found in the hotel lobby. The reception team is there for you 24/7!
Mattresses
Our mattresses have a firmness rating of H2.
Newspapers
You will find an extensive selection of over 600 newspapers and magazines as e-papers in our digital newspaper kiosk, free access is possible via the guest WLAN, alternatively you will find the QR code on the insert with your room card.
Non-smokers
We are a pure non-smoking hotel.
Payment
You can find all details for your payment here: Online Payment – ATLANTIC Hotels (atlantic-hotels.de)
You will be asked to pay the bill directly at check-in.
If you have not yet paid for your stay in advance, you are welcome to use the following link to do so: https://ahs.pay-link.eu
Parking
The Havenwelten public car park is located directly under the hotel building.
The cost is € 12.00 per night. Access is via the address "H.-H.-Meier-Str.".
There are two entrances, one leading up from "H.-H.-Meier-Str." and one leading down. If possible, use the exit directly below the Klimahaus® Bremerhaven. You will find access to the hotel lifts here between rows 8 and 9. Parking on both levels can be charged to you.
At our reception you will only receive one exit ticket per day, there are no tickets available for multiple entry and exit on the same day.
Reception
Our reception is open 24 hours a day.
Do you need a taxi, a bouquet of flowers, a city map, a rental car or entrance tickets? Please contact our reception staff.
Regio-Shop
Various books for young and old, maritime jewelry or handmade candles are just a few examples of the contents you will find in the Regio-Shop in the hotel lobby. The changing offer has a wide selection, whether you buy it for yourself or for your loved ones. A selection of snacks and drinks is also available 24/7. Our team at the reception will be happy to help you. Here you can find a few impressions of our changing assortment!
Safes
All hotel rooms are equipped with safes.
There is no general liability for the loss of valuables in the hotel.
Sauna & fitness area
On the 2nd floor you can relax with the following inclusive services:
- Panoramic sauna
- Relaxation room and balcony with Weser view
- 2 foot pools and shower facilities
- Fitness area: 1 fitness bike, 1 treadmill and 1 Variotrainer
We recommend booking in advance as the sauna has a lead time of 45 minutes. We will be happy to bring a bathrobe to your room.
STROM Restaurant
Situated directly on the top of the dyke, you can enjoy a direct view of the Weser and the shipping traffic.
Breakfast
Monday – Friday 06.30 – 11.30 am
Saturday – Sunday 06.30 am – 01.00 pm
Coffee & Cake
Monday-Sunday 03.30 – 05.00 pm
Dinner
Daily 06.00 – 11.00 pm (kitchen closes at 09.30 pm)
Reservations must be made in good time. You can contact our restaurant team by telephone: +49 (0) 471 30990-533 or by e-mail: strom@atlantic-hotels.de.
Table reservations for dinner
To avoid waiting times and to be able to eat at your preferred time, please reserve your table in advance.
Viewing platform
This is a public tourist attraction in the Havenwelten and can only be accessed via the entrance on the Deichplaza (subject to a charge). Tickets are available from the ticket machine there.
All information about the best view of our maritime city can be found here:
Sail City viewing platform (atlantic-hotels.de)
