ATLANTIC Hotels hygiene standards
Safety and hygiene conditions

The new normal

It is wonderful that we can be there for you and you for us!
Welcome – be our guest and enjoy your stay, which we will make as pleasant as possible under strict safety and hygiene conditions.

Our measures for healthy togetherness:

  • In all necessary areas, ATLANTIC Hotels employees wear a protective mask – with a smile behind it. 
    In our hotels in Kiel, Lübeck, Travemünde and Sylt, we recommend that our guests and employees wear a medical or FFP2 mask in all public areas.
  • Distance markings in the public areas limit your zone of contact to other guests and to ATLANTIC Hotels employees.
  • All public areas have sufficient disinfectant dispensers or wipes for ideal hygiene. There are also numerous facilities for washing your hands.
  • For your protection and for the protection of our employees and other guests, we limit the contact with you to a minimum, while still displaying our hospitality for guests. As far as possible, we avoid contact during check-in and check-out and recommend contactless payment at reception or directly when you make your reservation on our website.
  • As usual, we take care to ensure thorough cleaning of your rooms and the public areas. In addition, we recommend our Green Service if you stay for two nights or more. In this case, you forego the daily cleaning of your room.
  • Our restaurants and kitchens strictly follow the hygiene requirements when preparing your food. We pay close attention to the specified minimum distance and are happy to serve your meals in the outdoor area of the restaurant, where possible. Of course, we also recommend contactless payment in our restaurants. 

Covid-19 - "current information":

When planning your trip, please take into account that all persons who have not been vaccinated or recovered must present a negative antigen rapid test (not older than 24 hours, carried out by a test station) or a negative PCR test (not older than 48 hours) for the accommodation upon arrival. The test evidence must be provided again every 72 hours (Bremen, Lower Saxony, North Rhine-Westphalia).

Children under the age of 14 (Bremen and North Rhine-Westphalia) or 7 (Schleswig-Holstein) or 6 (Lower Saxony) and people with full vaccination protection against SARS-CoV-2 or proof of recovery are exempt from the obligation to test. Please present the relevant proof (vaccination certificate, replacement certificate from the vaccination center or medical certificate) at the hotel reception upon check-in.

Guests arriving from a foreign high risk or virus variant area please refer to the applicable federal ordinance on entry and quarantine regulations and follow the hygiene recommendations of the RKI. 

The ATLANTIC Hotels comply with the applicable federal government regulations on entry and quarantine regulations and follow the hygiene recommendations of the RKI (Robert-Koch-Institut). Current information for travelers entering from a risk area can be found here.

We do not accept any liability for the information on external sites.
Last update: 24 September 2021

The safety and health of our guests and employees always come first.

With this in mind, we are pleased to welcome you as our guest and thank you for your understanding and trust in our measures, which we will constantly review and update as part of our quality management.

Please follow the usual hygiene tips in addition:

Header © r.classen – shutterstock 
Hygiene tips © designetcetera using Thaut Images – Adobe Stock